How to Get Your PAC Code From Giffgaff
By SMSOTPS Support Team
A PAC moves a mobile number between networks. It is not an SMS verification code and does not turn a temporary verification order into a portable mobile subscription. These steps follow giffgaff's own switching help.
PAC or STAC: choose the right request
If you are leaving giffgaff and want to keep your mobile number, request a Porting Authorisation Code, or PAC. If you are leaving without keeping the number, giffgaff describes a separate Service Termination Authorisation Code, or STAC. Confirm which outcome you want before requesting or submitting either code.
Request your PAC from giffgaff
Giffgaff lists three routes: text PAC to 65075 for free, call 43431, or use the profile and settings page in your giffgaff account. Its help page says you need to be in the UK to request a PAC. Use the official help page linked below for the current route and any account-specific conditions.
Check the expiry and receiving network
Giffgaff says a PAC is valid for 30 days. Give the code to your new network when you are ready and let that provider confirm the transfer date. Do not post the PAC publicly or give it to someone offering an unrelated verification service.
Before submitting the code
Check the account and billing consequences on giffgaff's current help page and with the new provider. Do not assume unused credit or plan days will be returned. A number transfer can interrupt service; keep another way to access important accounts during the change.
If you already submitted a PAC by mistake
Giffgaff says you cannot cancel a scheduled transfer yourself after the new network has set a transfer date. Contact the providers promptly before that date to ask what options remain. This guide does not promise a reversal.
A PAC is different from an SMSOTPS order
Do not assume you can port a rented or short-term verification number. Porting eligibility must be established with the network and number owner. For an SMSOTPS order question, contact support; for the PAC itself, use giffgaff and the receiving network.
Common questions
What should I text to request a giffgaff PAC?
Giffgaff says to text PAC to 65075 for free, with UK-location requirements explained in its current help page.
How long is the PAC valid?
Giffgaff says it is valid for 30 days. Follow the expiry given with your own code.
Can I port a temporary verification number using this guide?
No eligibility is established here. Check with the number owner and networks. A verification-code order is not the same as a mobile number transfer.
